Billing and Insurance
We offer transparent, package-based services for various treatments, ensuring affordability and clarity in billing. Our streamlined billing process minimizes paperwork and waiting time.
Discharge & Billing
- Discharge Procedure: The discharge process will be initiated by the treating doctor.
- Hospital Charges: In-patient charges are based on the type of room/bed selected.
- Cashless Insurance Facility: We offer cashless hospitalization services. Patients are requested to allow an additional 3–4 hours at the time of discharge for insurance approval formalities.
- Billing Support: Public Relations Officers are available to assist with any billing-related concerns or clarifications.
Room Transfer Requests: Any request for room upgrade or downgrade must be routed through the Patient Experience team.
Instructions for Patients Using Cashless Insurance
- Settlement of Non-Approved Amounts: Any difference between the insurance-approved amount and the final hospital bill must be paid by the patient.
- Expenses Payable by Patient: Costs towards non-medical items, co-payment, deductions arising from room eligibility limits, and other policy-related deductions are to be borne by the patient, irrespective of insurance approval.
- If Cashless Approval Is Declined: In case the insurer rejects the cashless request, the patient is required to clear the complete hospital bill at the time of discharge. The hospital shall not be responsible for any rejection or deduction made by the insurance company.